Sort:   Filter:

Clicking Review and Send on a Legacy HTML email results in a pop up that endlessly loads

Broadcast

Issue Number: 3310292

Issue Status: Deployed

Date Reported:
06/10/2024

Estimated Resolution Date: 6/13/2024

Summary:
06/10/2024 6:30 PM MST This issue has been resolved 06/10/2024 11:26 AM MST A fix has been created, and our product team is working to push that fix to applications 06/10/2024 9:40 AM MST Our product team has identified the cause and are working on a fix 06/10/2024 6:05 AM MST Clicking Review and Send on a Legacy HTML email results in a pop up that endlessly loads. We are investigating

Product Line: Keap Ultimate

About this page 

This page is an active list of known product or service issues affecting Keap users. Not all issues are necessarily posted here, but we'll do our best effort to update this page in a timely manner.

How to use

Click the title of a known issue to read more details including workarounds if they exist.

Contact us

If you have an urgent problem that is not documented here, please call us at 1-866-800-0004 or chat online with our support team. For non-urgent questions, please submit a case online via the Help menu in your app.


Priority

Priority is used to estimate resolution time:

Priority SLA
Critical ASAP
Urgent 3 days
High 3 weeks
Medium 6 weeks
Low 8 weeks