Issue Number: 2402290

Issue Status: Deployed

Date Reported:
04/16/2021

Estimated Resolution Date: 3/4/2026

Summary:
3/23/26 5:22pm Fix was reverted from a new issue occurring. The product team is continuing to work on this and updates will be provided as soon as possible. 4/16/21 5:53PM We have found that when you try to duplicate check a large number of contacts (150K+) the action will error out with an error "ERROR: Didn't process enough"

Product Line: Keap Ultimate

Issue Number: 3581264

Issue Status: Deployed

Date Reported:
05/22/2026

Summary:
5/27/2026 11:55 AM MST This issue has been resolved. 5/22/2026 11:03 AM MST In Pro/Max/Ultimate, when sending a test broadcast email, the FROM field doesn't appear in the pop-up. Instead, the FROM defaults to the logged in user and it cannot be changed. Because of this, users which don't use a authenticated domain in their user record are still allowed to send, even though it doesn't actually work.

Alternative Solution:
Updating the Email field in the user record to use an authenticated domain should allow the test broadcast to send. If changing the user's Email is not preferred, configuring a default from address in Settings > Email authentication > From settings will also allow the test broadcast to send.

Product Line: Keap Pro/Max