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Keap Ultimate: Web form is submitted goal "Thank-you Page" and "Settings" tabs are not retaining changes when using the new automation builder

Campaign Builder

Issue Number: 3568575

Issue Status: Deployed

Date Reported:
03/20/2026

Summary:
We have received a report that in some Keap Ultimate edition apps, the "Thank-you Page" and "Settings" tabs in "Web form is submitted" goals are not retaining changes inside of the new automation builder. We are currently investigating this issue.

Alternative Solution:
At this time, if a user toggles the new automation builder off and then makes changes in the "Thank-you Page" or "Settings" tabs using the current automation builder, those changes can be saved and published.

Product Line: Keap Pro/Max

Attachments, booking links, and templates cannot be added to quote emails in Pro/Max

Marketing

Issue Number: 3561934

Issue Status: Deployed

Date Reported:
02/23/2026

Estimated Resolution Date: 3/26/2026

Summary:
04/09/2026 4:12 PM MST This issue has been resolved. 02/23/2026 10:32 AM MST When preparing an email from a quote in Pro/Max and clicking one of the icons under the signature toggle: - The attachments popup opens behind the email builder popup - The booking link menu opens in front of the email builder, but closes when trying to select anything - The template menu opens in front of the email builder, but also closes when trying to select anything

Alternative Solution:
This issue does not happen on invoice emails, so using invoices instead of quotes will help workaround the issue.

Product Line: Keap Pro/Max

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Priority

Priority is used to estimate resolution time:

Priority SLA
Critical ASAP
Urgent 3 days
High 3 weeks
Medium 6 weeks
Low 8 weeks