Keap Ultimate: Web form is submitted goal "Thank-you Page" and "Settings" tabs are not retaining changes when using the new automation builder
Issue Number: 3568575
Issue Status: Deployed
Date Reported:
03/20/2026
Summary:
We have received a report that in some Keap Ultimate edition apps, the "Thank-you Page" and "Settings" tabs in "Web form is submitted" goals are not retaining changes inside of the new automation builder. We are currently investigating this issue.
Alternative Solution:
At this time, if a user toggles the new automation builder off and then makes changes in the "Thank-you Page" or "Settings" tabs using the current automation builder, those changes can be saved and published.
Product Line: Keap Pro/Max
Attachments, booking links, and templates cannot be added to quote emails in Pro/Max
Issue Number: 3561934
Issue Status: Deployed
Date Reported:
02/23/2026
Estimated Resolution Date: 3/26/2026
Summary:
04/09/2026 4:12 PM MST
This issue has been resolved.
02/23/2026 10:32 AM MST
When preparing an email from a quote in Pro/Max and clicking one of the icons under the signature toggle:
- The attachments popup opens behind the email builder popup
- The booking link menu opens in front of the email builder, but closes when trying to select anything
- The template menu opens in front of the email builder, but also closes when trying to select anything
Alternative Solution:
This issue does not happen on invoice emails, so using invoices instead of quotes will help workaround the issue.
Product Line: Keap Pro/Max
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