Issue Number: 3448745

Issue Status: Deployed

Date Reported:
01/24/2025

Estimated Resolution Date: 6/13/2025

Summary:
06/12/2025 4:42 PM MST This issue has been resolved 06/09/2025 9:59 AM MST A fix has been created and is awaiting final testing 05/08/2025 9:43 AM MST Our product team is continuing to work on a fix for this issue 01/24/2025 3:39 PM MST Signatures in the new email builder do not update after edits are made to the user's profile. We are investigating

Alternative Solution:
The only workaround is to view the email editor and republish the automation again

Product Line: Keap Pro/Max

Issue Number: 3495701

Issue Status: Deployed

Date Reported:
06/12/2025

Estimated Resolution Date: 6/12/2025

Summary:
2:31pm MST: Most services effected are not returning to a functional state, we are currently checking through effected services for potential issues that may have arose due to this outage after they have come back online. More updates will be provided here as we receive them. 1:21pm MST: We are having services come back online. we are still investigating. some things are back functional again. more updates will be provided here as they become available. 12:27pm MST: Issue is still being investigated, likely cause is major service provider outages which caused an outage in keap services. 11:52am MST: Due to several service provider outages including GCP/AWS/Cloudflare multiple keap essential services are out of service. This includes: - Logging in - Accessing/sending Email Broadcasts - Accessing Settings pages - Link Functionality more updates will be provided here as we receive them

Product Line: Keap Pro/Max