Filtering My Templates to display New experience templates takes an excessive amount of time to load or times out
Issue Number: 3561913
Issue Status: Deployed
Date Reported:
02/23/2026
Estimated Resolution Date: 3/26/2026
Summary:
03/13/2026 10:00 AM MST
This issue has been resolved
02/23/2026 9:18 AM MST
Filtering My Templates to display New experience templates takes an excessive amount of time to load or times out. We are investigating
Product Line: Keap Pro/Max
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Priority
Priority is used to estimate resolution time:
| Priority | SLA | |
|---|---|---|
| Critical | ASAP | |
| Urgent | 3 days | |
| High | 3 weeks | |
| Medium | 6 weeks | |
| Low | 8 weeks |