Web Form Submitted goals display duplicate field error when adding unique radio custom fields
Issue Number: 3413862
Issue Status: Deployed
Date Reported:
11/07/2024
Estimated Resolution Date: 11/28/2024
Summary:
When editing the Web Form Submitted or Form Submitted goal, adding a custom field that is not a duplicate can produce an error stating "A field cannot be added to a form more than once. The following field already exist:". This occurs with custom fields with the field type Radio.
Alternative Solution:
Refresh the webpage. This will allow the field to add to the form despite the error message, and you can continue working. It may be best to add any custom Radio fields last.
Product Line: Keap Pro/Max
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Priority
Priority is used to estimate resolution time:
| Priority | SLA | |
|---|---|---|
| Critical | ASAP | |
| Urgent | 3 days | |
| High | 3 weeks | |
| Medium | 6 weeks | |
| Low | 8 weeks |