Ultimate: The "Save Preferences" button does not function when editing user preferences in Users & Permissions
Issue Number: 3535106
Issue Status: Deployed
Date Reported:
10/28/2025
Estimated Resolution Date: 11/18/2025
Summary:
Ultimate: The "Save Preferences" button does not function when editing user preferences in Users & Permissions
Alternative Solution:
Users can toggle from the Ultimate interface back to the Classic interface and edit these user preference settings there without any issues.
Product Line: Keap Pro/Max
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Priority
Priority is used to estimate resolution time:
| Priority | SLA | |
|---|---|---|
| Critical | ASAP | |
| Urgent | 3 days | |
| High | 3 weeks | |
| Medium | 6 weeks | |
| Low | 8 weeks |