Public and internal forms are failing with a something went wrong error banner
Issue Number: 3577201
Issue Status: Deployed
Date Reported:
04/30/2026
Summary:
04/30/2026 1:50 PM PST
Our development team reverted some recent changes which has stopped the issue. This should be resolved as of approximately 1:45 PM PST.
04/30/2026 1:31 PM PST
Our development team is investigating the cause. We believe the issue started today at approximately 10:30 AM PST. This also may impact landing pages as well as loading forms inside the app vs submitting them.
04/30/2026 12:36 PM PST
Submitting public or internal forms are failing with a something went wrong error banner displayed on the page, and a a 500 internal server error in the browser network tab.
Alternative Solution:
There is not a known workaround at this time.
Product Line: Keap Pro/Max
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Priority
Priority is used to estimate resolution time:
| Priority | SLA | |
|---|---|---|
| Critical | ASAP | |
| Urgent | 3 days | |
| High | 3 weeks | |
| Medium | 6 weeks | |
| Low | 8 weeks |